Privacy Policy

Rǣdan AI aims to provide quality services to you.

This policy explains how we manage your Personal Information.

We follow the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), which govern how we handle your Personal Information.

The Australian Privacy Principles are available from the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.

What is Personal Information, and why do we collect it?

Personal Information is data that identifies an individual. Examples include names, addresses, emails, and phone numbers.

We collect this Personal Information through interviews, emails, our website raedanai.com, social media, and third parties. We don’t guarantee the accuracy of links or policies from other sources.

We use your Personal Information mainly to deliver our services, share information, and for marketing. We might also use it for related purposes that you would expect. You can unsubscribe from our marketing lists anytime by contacting us.

When we collect Personal Information, we will explain to you why we’re collecting it and how we will use it, if possible.

Sensitive Information

Sensitive information includes data about things like an individual’s racial or ethnic background, political views, religious beliefs, union membership, criminal records, or health information.

We will only use sensitive information:

For the main purpose for which it was collected

For a closely related secondary purpose

With your consent; or

as allowed by law.

Third Parties

We will mostly collect your Personal Information directly from you. But sometimes, we may receive information from third parties. In these cases, we will let you know about this information.

Disclosure of Personal Information

Your Personal Information may be shared in different situations, including to others if you agree and when required by law.

Security of Personal Information

Your Personal Information is kept secure from misuse, loss, and unauthorized access or changes.

When your Personal Information is no longer needed, we will take steps to destroy it or de-identify it. However, we will keep most information in client files for at least 7 years.

Access to your Personal Information

You can access and update your Personal Information we have, unless certain exceptions apply. To access your details, please email us.

Raedan AI will not charge for your access request but may charge for providing a copy of your information.

To protect your Personal Information, we might ask for your identification before giving out the requested information.

Maintaining the Quality of your Personal Information

It’s important to us that your Personal Information is up to date. We will work to keep it accurate and current. If you notice any errors or outdated information, please let us know quickly so we can correct it.