Public Administration

Skip the AI Risks: The Proven, Auditable AI Alternative to Copilot and ChatGPT for Government.

Governments are pressured to modernise service delivery, maintain a vibrant and ethical workforce, and manage growing volumes of data to inform policy and programs. Language AI and Generative AI tools such as ChatGPT, Gemini and Microsoft Copilot appear promising opportunities. Still, unmanaged or widespread adoption is problematic for government and public administrations. Expert.ai’s Hybrid AI eliminates Generative AI security risks and ‘hallucinations.’ Get the secure, explainable, and compliant language automation your public sector needs.

The Problem with Hyperscale AI:
The Risk to Your Agency

Hyperscale GenAI tools like Copilot, Gemini, and ChatGPT are for the general public, not government compliance. They create critical, high-risk gaps in your business applications:

Data Leakage & Privacy: Your teams inadvertently expose sensitive citizen data and classified documents.

‘Hallucinations’ & Inaccuracy AI generates convincing-but-false information, leading to unlawful or flawed decisions.

Lack of Explainability: You can’t audit how the AI reached an answer, violating transparency and accountability mandates.

Massive Scale, Zero Context General models lack the specialised regulatory and legal domain knowledge unique to your agency.

Hybrid AI is the More Intelligent Choice for Government Agencies

Hybrid AI integrates symbolic AI (knowledge graphs, ontologies, rules, and taxonomies) with machine learning models. This combination offers:

Explainability – clear, auditable reasoning that aligns with legal and ethical obligations.

Accuracy – deeper semantic understanding of laws, regulations, and government-specific terminology.

Governance-readiness – compliance with security, sovereignty, and accountability requirements.

Flexibility – adaptability to evolving policy contexts without complete retraining of models.

Machine learning based LLMs are lack the repeatability, precision and explainability required for mission-critical government functions.

The Problem with Hyperscale AI:
The Risk to Your Agency

Government Regulation Compliance

Automatically analyse new legislation against your existing policies and flag areas of conflict or required updates in minutes, not weeks.

Procurement and Grants Assessments

Rapidly develop an Approach to Market and Grants Program Documentation and automate assessment, resulting in explainable recommendations.

Research and Policy Development

Unlocking insights from unstructured archives, reports, and case management systems to support evidence-based policymaking or keep up to date with worldwide research in real-time with the Navigator tool.

Public Inquiry Submissions

Instantly classify and route submissions, service requests, and Freedom of Information (FOI) requests with 99%+ accuracy.

Citizen Correspondence and FOI requests

Provide personalised, curated responses to requests with fully explainable automated responses and a human in the loop.

Citizen Self-Service

Powering explainable virtual Assistants and digital portals with structured, auditable answers to reduce call-centre loads.

Critical Infrastructure Protection and Disaster Management

Monitor social media, news and other communication signals cohesively for early warning and inform resource activation and response.

Workforce Enablement and Knowledge Retention

Capturing institutional knowledge and supporting onboarding or succession planning as experienced staff transition out of service.

Contract Analysis & Risk

Extract and structure key legal clauses from thousands of contracts to accelerate procurement due diligence and identify hidden risks.

Public administration is more constrained than most.

Decisions must be explainable, accountable, and equitable.

Generative AI has exciting potential, expert.ai’s Hybrid AI provides the trust, accuracy, and governance safeguards essential for federal, state, and local government. Skip Managing Risk. Start Driving Impact. We want to help you map your AI journey to compliance, security, and proven ROI.

Meet Us at the Public Service Network Innovation Day

We want to help you map your AI journey to compliance, security, and proven ROI.

📞 Call for a FREE Strategy Review
A 15-minute, confidential consultation with one of our Public Sector Architects to assess your current Generative AI risks and identify your highest-value use cases.

+61 2 6161 0208

Meet Us at the Public Service Network Innovation Day

Date: November 12th

Event: Public Service Network Innovation Day

Stop by our stand for a personalised demo of our Hybrid AI resolving a real-world government challenge.

Click below to book a guaranteed 15-minute slot with our team on-site!

Why Choose expert.ai
Out-of-the-Box Solutions?

Accelerated Time-to-Value

Launch your AI initiatives in weeks, not months. Proven pre-built solutions significantly reduce the time and resources needed to get up and running.

Unmatched Accuracy

Hybrid AI technology, combining symbolic and machine learning approaches, ensures a deeper, more accurate understanding of your data from the start.

Ready for Customisation

While our solutions are ready to go, they are not black boxes. They provide a solid foundation that can be easily customised to fit your unique business processes and data, giving you the best of both worlds.